Create a workspace

A workspace holds your domains, your team members and your billing. Each workspace has its own plan. This page explains the Create your workspace page, where you name a new workspace and choose its plan.

Before you startCopy Anchor Link

You do not need this page for your first workspace. VitalSentinel makes a Free workspace for you when you register. See Create an account.

Use the Create your workspace page when you want another workspace, for example one for each client, with its own team and invoices. You also see this page if you have no workspace at all, for example after you leave the only workspace that you were in.

Invited users join the workspace that invited them. They do not see this page, unless they want to make a workspace of their own.

Open the pageCopy Anchor Link

Use one of these ways:

• Open the user menu at the top right and click Create workspace.
• In the sidebar, open the workspace switcher and click Create workspace.

The page has the title Create your workspace and the line "Give it a name and pick a plan. You can change both later." It shows outside the normal app layout, with the VitalSentinel logo at the top. To leave the page without a new workspace, click Exit setup.

Workspace nameCopy Anchor Link

The Workspace name field has a name in it already: your first name followed by "Workspace", or a random name. Type a new name to replace it. Your team sees this name. You can rename the workspace at any time in the workspace settings. See Workspace settings.

The name can have up to 255 characters. If the field is empty, it shows "Enter a name for your workspace."

Choose a planCopy Anchor Link

The card How many sites will you watch? has one card for each plan. Its subtitle is "Every plan has every module." The plans are different in the number of domains and in the size of the limits.

Each plan card shows:

• The plan name.
• The number of sites, for example Just one site or Up to 25 sites.
• The price and the period, for example "a month".
• A chip on some cards. Most teams start here marks a popular paid plan. Already claimed marks the Free plan if you already have a Free workspace.

If yearly billing is available, a Monthly and Yearly switch shows at the top of the card. The Yearly option can show a chip with the saving. With yearly billing, the card shows the price for a year and the price for one month. A plan without a yearly option shows "a month · no annual option".

If you need more sites than the largest plan has, click Contact us under the plan cards.

Which plan is selected firstCopy Anchor Link

• If you have no Free workspace, the Free plan is selected.
• If you already have a Free workspace, the cheapest paid plan is selected. The Free card shows "Your free workspace is already claimed." You can have only one Free workspace.

Plan prices and domainsCopy Anchor Link

All other limits depend on your plan. See Plans and limits or the pricing page.

What each plan includesCopy Anchor Link

The card What each plan includes compares every limit, plan by plan. The column of the selected plan has a tint. To see the rows that are hidden, turn on Show all limits.

The table has these groups of rows:

• Coverage: Domains.
• RUM Monitoring and Web Analytics: RUM page views / mo, Web Analytics events / mo and CrUX URLs.
• Server Log Monitoring: Module included, Log hits / mo and Sources. Sources is Worker only or All sources. Every plan can use a Cloudflare Worker. Plans with all sources can also use SFTP, FTPS, cloud storage or a file upload.
• Search: Indexing properties and URL-prefix properties.
• Site Health Monitoring: how often one page is checked, pages checked, known pages and pinned pages per domain, and Extra checks after site changes.
• Page Monitoring: Watched pages, Check intervals, Custom elements per page and Page change history.
• History kept for each kind of data.
• Synthetic and Uptime Monitoring: Uptime check intervals, Synthetic test URLs, Synthetic test intervals and Test locations.
• Alerts: Slack and webhook alerts. Email and in-app alerts are on every plan.
• API and MCP: Credits / mo and API keys.

The summary and the create buttonCopy Anchor Link

The summary card on the right shows the workspace name, the plan, the number of sites, the price and the main limits of the plan.

Create a Free workspaceCopy Anchor Link

1. Type the workspace name.
2. Select Free.
3. Click Create workspace.

The note under the button says "No credit card needed. You add your first domain next."

VitalSentinel shows the toast Workspace created and makes the new workspace the current workspace. Then the first step of the domain setup opens. See Add a domain.

Create a paid workspaceCopy Anchor Link

1. Type the workspace name.
2. Select a paid plan, and the billing period if you can choose one.
3. Click Continue to checkout.
4. On the secure Stripe page, enter your payment details and pay.

The note under the button says "You pay on a secure Stripe page. Cancel any time."

VitalSentinel makes the workspace after the payment. When you come back, the page shows Confirming your payment and then Setting up your workspace. Then the first step of the domain setup opens.

TroubleshootingCopy Anchor Link

What does "Your workspace is still being set up" mean?Copy Anchor Link

The payment is complete, but the workspace is not ready yet. The page shows Payment received and "Your subscription is active." The workspace shows on your dashboard within a few minutes. If it does not, click Contact support.

What happens if I cancel the checkout?Copy Anchor Link

The page shows Checkout canceled and "No charge was made. You can pick a plan whenever you are ready." Click View plans to try again, or Go to dashboard.

Why can I not select the Free plan?Copy Anchor Link

You already have a Free workspace. Each account can have only one. Select a paid plan, or add the domain to your Free workspace.

What does "Failed to load packages" mean?Copy Anchor Link

VitalSentinel could not load the plans. Click Try again. If the problem continues, contact support.

RelatedCopy Anchor Link

• Add a domain - the next step after you create a workspace
• Billing - change the plan, see usage and invoices
• Members - invite your team and set roles
• Plans and limits - compare the plans before you choose