# Billing & Plans
Each workspace has its own subscription plan. Manage billing, view usage, and upgrade or downgrade as needed.
## Plans Overview [#plans-overview]
VitalSentinel offers five plans. See [pricing](https://www.vitalsentinel.com/pricing) for current rates.
| Feature | Free | Starter | Lite | Standard | Advanced |
| ---------------------------------------------- | ------- | ------- | ------- | -------- | -------- |
| **Price (USD/mo)** | $0 | $39 | $129 | $249 | $449 |
| **Domains** | 1 | 3 | 5 | 25 | 50 |
| **RUM Page Views** | 25K/mo | 100K/mo | 250K/mo | 2M/mo | 5M/mo |
| **Analytics Events** | 100K/mo | 1M/mo | 5M/mo | 25M/mo | 50M/mo |
| **CrUX URLs** | 5 | 10 | 100 | 1,000 | 5,000 |
| **Synthetic URLs** | 3 | 10 | 50 | 100 | 250 |
| **Synthetic Locations** | 1 | 1 | 2 | 3 | 5 |
| **Min. Synthetic Interval** | 24 h | 24 h | 24 h | 12 h | 8 h |
| **Indexing Properties** | 1 | 3 | 10 | 35 | 100 |
| **[Inspector](/inspector/introduction) Tests** | 3/mo | 10/mo | 30/mo | 100/mo | 500/mo |
| **Data Retention** | 6 mo | 12 mo | 16 mo | 24 mo | 24 mo |
| **Min. Uptime Interval** | 5 min | 5 min | 5 min | 5 min | 1 min |
The Free plan's single Synthetic location is Google's Servers. Higher tiers add Custom Pods on top of Google's Servers (Lite: +1, Standard: +2, Advanced: +4).
## Viewing Current Plan [#viewing-current-plan]
1. Click **Billing** in the workspace sidebar
2. See your current plan, status, and renewal date
3. View usage overview with progress bars
## Usage Tracking [#usage-tracking]
Monitor your resource consumption in the **Usage Overview** section:
### Tracked Resources [#tracked-resources]
| Resource | Description |
| -------------------- | ------------------------------------------------------- |
| Domains | Active monitored domains |
| CrUX URLs | URLs monitored in CrUX |
| Synthetic URLs | URLs for Lighthouse tests |
| RUM Page Views | Monthly page views tracked by the RUM script |
| Web Analytics Events | Monthly events tracked by the Web Analytics script |
| Indexing Properties | Search Console properties monitored for indexing status |
| Inspector Tests | On-demand inspections used in the current billing cycle |
### Usage Indicators [#usage-indicators]
Progress bars show usage status:
* **Green** - Normal usage
* **Yellow** - Approaching limit (75%+)
* **Red** - At or near limit (90%+)
## Upgrading Your Plan [#upgrading-your-plan]
### When to Upgrade [#when-to-upgrade]
Consider upgrading when:
* You're approaching your domain limit
* You're reaching your event limits
* You need faster uptime checks
* You need longer data retention
### How to Upgrade [#how-to-upgrade]
1. Click **Billing** in the workspace sidebar
2. Find the plan you want under **Choose a plan**
3. Click **Upgrade**
4. Confirm the upgrade
### Upgrade Billing [#upgrade-billing]
* Your new plan activates immediately
* You're credited for unused time on your current plan
* The difference is charged to your payment method
## Downgrading Your Plan [#downgrading-your-plan]
### When You Can Downgrade [#when-you-can-downgrade]
You can downgrade if:
* Current usage fits within lower plan limits
* You don't need higher-tier features
### What Happens [#what-happens]
When downgrading:
* Your current plan remains active until the end of the billing period
* Your new plan takes effect on your next billing date
* You can cancel the scheduled change any time before it takes effect
### How to Downgrade [#how-to-downgrade]
1. Click **Billing** in the workspace sidebar
2. Find the plan you want under **Choose a plan**
3. Click **Downgrade**
4. Confirm the scheduled change
A banner will appear showing the scheduled plan change and effective date. Click **Keep Current Plan** to cancel the downgrade.
If your usage exceeds the new plan's limits, you may need to reduce usage before the downgrade takes effect.
## Payment Methods & Invoices [#payment-methods--invoices]
Payment methods and invoices are managed through the Stripe billing portal.
### Accessing the Billing Portal [#accessing-the-billing-portal]
1. Click **Billing** in the workspace sidebar
2. Click the **Manage** button to update payment methods
3. Click the **Invoices** button to view and download invoices
The Stripe portal opens in a new tab where you can:
* Add, update, or remove payment methods
* View all past invoices
* Download invoice PDFs
* Update billing information
### Failed Payments [#failed-payments]
If a payment fails:
1. A "Payment Required" banner appears on the billing page
2. Click **Update Payment** to fix the issue
3. Update your payment method in the Stripe portal
4. Payment will be retried automatically
## Canceling Subscription [#canceling-subscription]
### Before Canceling [#before-canceling]
Consider:
* Downgrading to a lower plan instead
* What happens to your data after the grace period
* Notifying team members
### How to Cancel [#how-to-cancel]
1. Click **Billing** in the workspace sidebar
2. Click **Cancel Subscription**
3. Review what happens when you cancel
4. Click **Cancel subscription** to confirm
### After Canceling [#after-canceling]
* Your plan remains active until the end of the current billing period
* No further charges after that
* You can resubscribe anytime to restore access
* If you don't resubscribe within the grace period, all data is permanently deleted
## Free Plan [#free-plan]
### What's Included [#whats-included]
The Free plan includes:
* 1 domain
* 25K RUM page views/month
* 100K analytics events/month
* 5 CrUX URLs
* 3 Synthetic URLs (1 location – Google's Servers)
* 3 Inspector tests/month
* 5-minute uptime checks
* Daily synthetic tests
* 6-month data retention
### Free Workspaces [#free-workspaces]
Each account can have 1 free workspace.
### Upgrading from Free [#upgrading-from-free]
1. Click **Billing** in the workspace sidebar
2. Find the plan you want under **Choose a plan**
3. Click **Subscribe**
4. Complete payment in Stripe checkout
5. Start using additional features immediately
## Advanced Plan [#advanced-plan]
### For Large Organizations [#for-large-organizations]
The Advanced plan is designed for teams with high-volume needs:
* 50 domains
* 5M RUM page views/month
* 50M analytics events/month
* 5,000 CrUX URLs
* 250 Synthetic URLs across 5 locations (Google's Servers + 4 Custom Pods)
* Synthetic monitoring as often as every 8 hours
* 1-minute uptime checks
* 500 Inspector tests/month
* 24-month data retention
### Need More? [#need-more]
For requirements beyond the Advanced plan, contact us at [sales@vitalsentinel.com](mailto:sales@vitalsentinel.com).
## FAQ [#faq]
### Is there a free trial? [#is-there-a-free-trial]
The Free plan serves as a trial. You can monitor one domain indefinitely at no cost.
### Can I change plans anytime? [#can-i-change-plans-anytime]
Yes, you can upgrade instantly or schedule a downgrade for the next billing cycle.
### What happens if I exceed limits? [#what-happens-if-i-exceed-limits]
You'll receive warnings as you approach your limits. If you exceed them, some features may be restricted until you upgrade or reduce usage.
### Do unused events roll over? [#do-unused-events-roll-over]
No, event limits reset each billing cycle and don't accumulate.
### How is billing calculated? [#how-is-billing-calculated]
Plans are billed monthly at the start of each billing cycle.
### Do you offer refunds? [#do-you-offer-refunds]
No, we do not offer refunds. The Free plan lets you test VitalSentinel before buying a paid plan. You can cancel your subscription at any time and continue using the service until the end of the current billing period.
## Related [#related]
Workspace organization
Manage access